Otter.ai vs Fireflies.ai

Detailed side-by-side comparison to help you choose the right tool

Otter.ai

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AI Transcription

AI-powered meeting transcription platform with real-time notes, action items, speaker identification, and CRM integration for sales teams and professionals.

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Starting Price

Free

Fireflies.ai

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AI meeting assistant that automatically transcribes, summarizes, and analyzes meetings across Zoom, Google Meet, Teams, and more with conversation intelligence.

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Starting Price

Custom

Feature Comparison

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FeatureOtter.aiFireflies.ai
CategoryAI TranscriptionAI Transcription
Pricing Plans8 tiers8 tiers
Starting PriceFree
Key Features

      Otter.ai - Pros & Cons

      Pros

      • Specialized sales features including CRM auto-logging and deal insight extraction for revenue teams
      • SDR Agent and Recruiting Agent workflows extend beyond transcription to automated business processes
      • Free plan provides 300 monthly minutes for evaluation without credit card requirement
      • Comprehensive integration ecosystem with all major conferencing and business tools
      • Real-time transcription enables live note-taking and instant keyword search during meetings

      Cons

      • Free tier limited to 300 minutes and 30-minute conversations, requiring upgrade for most professional use
      • Monthly transcription minute limits on all plans may constrain high-volume meeting teams
      • Advanced features like CRM integration restricted to Business plan at $20/user/month

      Fireflies.ai - Pros & Cons

      Pros

      • Industry-leading transcription accuracy across 100+ languages with automatic speaker identification
      • AskFred AI assistant transforms meeting archives into an instantly queryable knowledge base
      • Comprehensive CRM and project management integrations for automated workflow updates
      • Free tier provides substantial 800-minute storage for individual evaluation and use
      • Live Assist delivers real-time transcription and notes during active meetings

      Cons

      • AI credits for AskFred and advanced features are limited on each plan tier
      • Pro plan storage capped at 8,000 minutes which may constrain high-volume meeting teams
      • Conversation intelligence and coaching features require Business plan or higher

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