New Relic Agentic Platform and MCP vs Keywords AI / Respan

Detailed side-by-side comparison to help you choose the right tool

New Relic Agentic Platform and MCP

🔴Developer

AI observability

Observability platform for applications and AI systems that gives operational context to engineering agents.

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Starting Price

Custom

Keywords AI / Respan

🔴Developer

AI observability

LLM monitoring and gateway platform for AI applications

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Starting Price

Custom

Feature Comparison

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FeatureNew Relic Agentic Platform and MCPKeywords AI / Respan
CategoryAI observabilityAI observability
Pricing Plans6 tiers6 tiers
Starting Price
Key Features

      New Relic Agentic Platform and MCP - Pros & Cons

      Pros

      • ✓100 GB free monthly ingest
      • ✓Connects AI traces to infrastructure
      • ✓Public ingest and user rates
      • ✓Unlimited hosts without host fees

      Cons

      • ✗Multiple billing dimensions
      • ✗Pro seats start at $349 with commitment
      • ✗MCP packaging needs verification
      • ✗Remediation needs strict permissions

      Keywords AI / Respan - Pros & Cons

      Pros

      • ✓Free Pro tier includes full platform access, 100k logs, 1k scores, 5 datasets, 2 evaluators and 5 prompts
      • ✓Team tier adds unlimited datasets, evaluators and prompts plus private Slack and SOC 2 report
      • ✓Good provider coverage: OpenAI, Anthropic, OpenRouter, Groq, Fireworks, Together AI, Perplexity, Azure OpenAI and Bedrock
      • ✓Security signals include ISO 27001, SOC 2 and HIPAA references on the fetched page

      Cons

      • ✗Branding appears as Respan on fetched pages, so teams should verify the current product/legal name
      • ✗Additional logs are listed at $8 per 100k logs, which can matter for high-volume apps
      • ✗Enterprise items such as HIPAA BAA, custom SLAs and dedicated support require sales

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