Humanloop vs Helicone

Detailed side-by-side comparison to help you choose the right tool

Humanloop

🟡Low Code

Business Analytics

Former LLMOps platform for prompt engineering and evaluation, acquired by Anthropic in August 2025. Technology now integrated into Anthropic Console as the Workbench and Evaluations features.

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Starting Price

Discontinued

Helicone

🔴Developer

Business Analytics

Open-source LLM observability platform and API gateway that provides cost analytics, request logging, caching, and rate limiting through a simple proxy-based integration requiring only a base URL change.

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Starting Price

Free

Feature Comparison

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FeatureHumanloopHelicone
CategoryBusiness AnalyticsBusiness Analytics
Pricing Plans36 tiers26 tiers
Starting PriceDiscontinuedFree
Key Features
    • Workflow Runtime
    • Tool and API Connectivity
    • State and Context Handling

    Humanloop - Pros & Cons

    Pros

    • Core evaluation technology preserved and enhanced within Anthropic's enterprise platform with direct model provider integration
    • Pioneered evaluation-driven development methodology that became an industry standard for LLMOps
    • Prompt-as-code approach with version control, branching, and rollback brought software engineering rigor to prompt management
    • Human-in-the-loop workflows enabled domain experts to contribute to model improvement without engineering knowledge
    • Anthropic integration means evaluation tools now have native access to Claude model internals for deeper testing capabilities

    Cons

    • No longer available as a standalone product — requires commitment to Anthropic's ecosystem for continued access
    • Teams using non-Anthropic models (GPT, Gemini) lose access to Humanloop's model-agnostic evaluation capabilities
    • Migration from standalone Humanloop to Anthropic Console required significant workflow changes for existing customers
    • Some advanced features from the standalone product may not have full parity in the integrated Anthropic Console version

    Helicone - Pros & Cons

    Pros

    • Proxy-based integration requires only a base URL change — genuinely zero-code setup for OpenAI and Anthropic users
    • Real-time cost analytics with per-user, per-feature, and per-model breakdowns are best-in-class for LLM spend management
    • Gateway-level request caching can reduce API costs 20-50% for applications with repetitive queries
    • Open-source with self-hosted option gives full data control for security-conscious teams
    • Built-in rate limiting and retry logic at the proxy layer eliminates operational code from your application

    Cons

    • Proxy architecture adds 20-50ms latency per request, which compounds in latency-sensitive agent loops
    • Individual request-level visibility doesn't capture multi-step agent workflows or retrieval pipeline context natively
    • Session and trace grouping features are less mature than Langfuse or LangSmith's dedicated tracing capabilities
    • Free tier limited to 10,000 requests/month — production applications will quickly need the $20/seat/month Pro plan

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    🔒 Security & Compliance Comparison

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    Security FeatureHumanloopHelicone
    SOC2✅ Yes
    GDPR✅ Yes
    HIPAA
    SSO✅ Yes
    Self-Hosted✅ Yes
    On-Prem✅ Yes
    RBAC✅ Yes
    Audit Log✅ Yes
    Open Source✅ Yes
    API Key Auth✅ Yes
    Encryption at Rest✅ Yes
    Encryption in Transit✅ Yes
    Data ResidencyUS, EU
    Data Retentionconfigurable
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