Zep vs Agent Cloud

Detailed side-by-side comparison to help you choose the right tool

Zep

🔴Developer

AI Knowledge Tools

Enterprise agent memory built on temporal Context Graphs (Graphiti) with millisecond retrieval, SOC 2 Type II, and HIPAA BAA.

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Starting Price

Free

Agent Cloud

🔴Developer

AI Knowledge Tools

Open-source platform for building private AI apps with RAG pipelines, multi-agent automation, and 260+ data source integrations — fully self-hosted for complete data sovereignty.

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Starting Price

Custom

Feature Comparison

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FeatureZepAgent Cloud
CategoryAI Knowledge ToolsAI Knowledge Tools
Pricing Plans408 tiers1019 tiers
Starting PriceFree
Key Features
  • Temporal Knowledge Graph
  • Context Engineering
  • Graph RAG
  • RAG pipeline with 260+ data source integrations
  • Multi-agent automation via CrewAI
  • Self-hosted deployment for data sovereignty

Zep - Pros & Cons

Pros

  • Temporal knowledge graph captures when facts changed — better than "last-message wins" vector memory
  • ~200ms retrieval keeps memory viable in latency-sensitive agent flows
  • Credit-based pricing makes storage and retrieval free — predictable for read-heavy agents
  • SOC 2 Type II + HIPAA BAA + DPA make procurement realistic at regulated enterprises
  • First-class MCP server integrates with Claude Desktop, Cursor, and OpenAI Agents SDK out of the box

Cons

  • Credit math (1 credit per 350 bytes per Episode) is hard to forecast until you measure real payloads
  • Free tier (1,000 credits/mo, no rollover) is tight even for evaluation
  • Webhooks, analytics, and custom extraction live only on Flex Plus ($375/mo) and above
  • Most compliance value (audit retention, BYOK/BYOC) is gated behind Enterprise pricing
  • Temporal graph modeling adds upfront design work vs throwing chat history into a vector DB

Agent Cloud - Pros & Cons

Pros

  • Fully open-source under AGPL 3.0 with a self-hosted community edition that includes the entire platform — no feature gating between free and paid tiers for core RAG and agent capabilities.
  • 260+ pre-built data connectors out of the box, covering relational databases, document stores, SaaS apps, and file formats, eliminating the need to write custom ETL for most enterprise sources.
  • LLM-agnostic architecture supports OpenAI, Anthropic, and locally hosted open-source models (Llama, Mistral), so sensitive workloads can stay entirely on-premise.
  • Built-in multi-agent orchestration with CrewAI-style role-based agents that can call third-party APIs and collaborate on multi-step tasks, rather than just single-turn chat.
  • Strong data sovereignty story with VPC deployment, SSO/SAML, and audit logging in the Enterprise tier — well-suited to regulated industries that cannot use hosted RAG services.
  • Permissioning model lets admins scope specific agents to specific user groups, preventing accidental cross-team data exposure inside a single deployment.

Cons

  • Self-hosting assumes Kubernetes and DevOps expertise — not a fit for teams that want a one-click hosted chatbot with minimal infrastructure work.
  • AGPL 3.0 licensing is more restrictive than MIT/Apache and can complicate embedding Agent Cloud into proprietary commercial products without a commercial license.
  • Smaller ecosystem and community compared to Langflow, Flowise, or Dify, which means fewer third-party tutorials, templates, and Stack Overflow answers.
  • Managed Cloud and Enterprise pricing is sales-gated rather than published, making upfront cost comparison difficult for procurement teams — expect to budget $500–$2,000+/month for Managed Cloud and $25,000–$100,000+/year for Enterprise based on comparable platforms.
  • The platform is broad in scope (ingestion + vector + agents + UI), so debugging issues that span multiple layers can require deeper system understanding than narrower tools.

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🔒 Security & Compliance Comparison

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Security FeatureZepAgent Cloud
SOC2
GDPR
HIPAA
SSO
Self-Hosted
On-Prem✅ Yes
RBAC
Audit Log
Open Source
API Key Auth✅ Yes
Encryption at Rest✅ Yes
Encryption in Transit✅ Yes
Data Residencyconfigurable
Data Retentionconfigurable
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