Sesame AI vs Retell AI

Detailed side-by-side comparison to help you choose the right tool

Sesame AI

🟢No Code

Voice AI

Conversational voice AI from Sesame — personal voice agents Maya and Miles, plus the upcoming intelligent eyewear platform.

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Starting Price

Custom

Retell AI

🟡Low Code

Voice AI

AI voice agent platform for phone call automation — low-latency conversational pipeline with pay-per-minute pricing.

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Starting Price

$0.07/min

Feature Comparison

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FeatureSesame AIRetell AI
CategoryVoice AIVoice AI
Pricing Plans6 tiers13 tiers
Starting Price$0.07/min
Key Features
    • Real-Time Voice Orchestration (sub-800ms)
    • Natural Turn-Taking & Interruption Handling
    • Function Calling via Webhooks

    Sesame AI - Pros & Cons

    Pros

    • Voice naturalness is genuinely a step up — most reviewers cannot reliably tell Maya from a person
    • Open-source base model under Apache 2.0 makes commercial use uncomplicated
    • Persistent memory in the iOS app actually changes how you use a voice agent
    • Eyewear roadmap makes Sesame a credible long-term platform bet, not just an app

    Cons

    • No turnkey business voice-agent platform — no telephony, CRM hooks or call analytics
    • Open model is the base CSM; production fine-tuning and serving is on the user
    • Eyewear hardware is a roadmap commitment for 2027, not a shipping product today

    Retell AI - Pros & Cons

    Pros

    • True per-component pricing makes it easy to tune cost or quality without leaving the platform
    • Engine-agnostic — no lock-in to a single LLM or voice provider
    • Latency and interruption handling are genuinely production-grade, not demo-grade
    • Both no-code builder and full API, so PMs and engineers can collaborate on the same agent

    Cons

    • Per-component billing requires you to actually understand and tune the stack — not a one-click product
    • Premium voices plus a frontier LLM stack up quickly per minute
    • Less polished out-of-box than Bland for teams that want a single opinionated default

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    🔒 Security & Compliance Comparison

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    Security FeatureSesame AIRetell AI
    SOC2✅ Yes
    GDPR✅ Yes
    HIPAA✅ Yes
    SSO🏢 Enterprise
    Self-Hosted❌ No
    On-Prem❌ No
    RBAC🏢 Enterprise
    Audit Log🏢 Enterprise
    Open Source❌ No
    API Key Auth✅ Yes
    Encryption at Rest✅ Yes
    Encryption in Transit✅ Yes
    Data Residency
    Data Retentionconfigurable
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