Arize Phoenix vs New Relic Agentic Platform and MCP

Detailed side-by-side comparison to help you choose the right tool

Arize Phoenix

🟡Low Code

AI observability

Arize Phoenix provides open-source tracing, evaluations, and MCP tooling for ai observability workflows. It includes MCP compatibility.

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Starting Price

Free
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New Relic Agentic Platform and MCP

🔴Developer

AI observability

Observability platform for applications and AI systems that gives operational context to engineering agents.

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Starting Price

Custom
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Feature Comparison

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FeatureArize PhoenixNew Relic Agentic Platform and MCP
CategoryAI observabilityAI observability
Pricing Plans84 tiers6 tiers
Starting PriceFree
Key Features
  • • LLM Tracing & Observability
  • • Evaluation Framework
  • • Experiment Management

    Arize Phoenix - Pros & Cons

    Pros

    • ✓Open-source and self-hostable
    • ✓Trace timelines expose intermediate failures
    • ✓AX Free includes 25,000 monthly spans
    • ✓Datasets support regression testing

    Cons

    • ✗Instrumentation and evaluator design require engineering
    • ✗Pro includes only 50,000 spans and 30-day retention
    • ✗Self-hosting shifts operations to the user
    • ✗Unredacted traces can capture sensitive data

    New Relic Agentic Platform and MCP - Pros & Cons

    Pros

    • ✓100 GB free monthly ingest
    • ✓Connects AI traces to infrastructure
    • ✓Public ingest and user rates
    • ✓Unlimited hosts without host fees

    Cons

    • ✗Multiple billing dimensions
    • ✗Pro seats start at $349 with commitment
    • ✗MCP packaging needs verification
    • ✗Remediation needs strict permissions

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    🔒 Security & Compliance Comparison

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    Security FeatureArize PhoenixNew Relic Agentic Platform and MCP
    SOC2✅ Yes—
    GDPR✅ Yes—
    HIPAA❌ No—
    SSO❌ No—
    Self-Hosted✅ Yes—
    On-Prem✅ Yes—
    RBAC❌ No—
    Audit Log❌ No—
    Open Source✅ Yes—
    API Key Auth✅ Yes—
    Encryption at Rest✅ Yes—
    Encryption in Transit✅ Yes—
    Data ResidencyAvailable—
    Data Retentionconfigurable—
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    Ready to Choose?

    Read the full reviews to make an informed decision

    Review Arize PhoenixReview New Relic Agentic Platform and MCP