New Relic Agentic Platform and MCP vs Arize Phoenix

Detailed side-by-side comparison to help you choose the right tool

New Relic Agentic Platform and MCP

🔴Developer

AI observability

Observability platform for applications and AI systems that gives operational context to engineering agents.

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Starting Price

Custom
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Arize Phoenix

🟡Low Code

AI observability

Arize Phoenix provides open-source tracing, evaluations, and MCP tooling for ai observability workflows. It includes MCP compatibility.

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Starting Price

Free
Full ReviewVisit Site

Feature Comparison

Scroll horizontally to compare details.

FeatureNew Relic Agentic Platform and MCPArize Phoenix
CategoryAI observabilityAI observability
Pricing Plans6 tiers84 tiers
Starting PriceFree
Key Features
    • • LLM Tracing & Observability
    • • Evaluation Framework
    • • Experiment Management

    New Relic Agentic Platform and MCP - Pros & Cons

    Pros

    • ✓100 GB free monthly ingest
    • ✓Connects AI traces to infrastructure
    • ✓Public ingest and user rates
    • ✓Unlimited hosts without host fees

    Cons

    • ✗Multiple billing dimensions
    • ✗Pro seats start at $349 with commitment
    • ✗MCP packaging needs verification
    • ✗Remediation needs strict permissions

    Arize Phoenix - Pros & Cons

    Pros

    • ✓Open-source and self-hostable
    • ✓Trace timelines expose intermediate failures
    • ✓AX Free includes 25,000 monthly spans
    • ✓Datasets support regression testing

    Cons

    • ✗Instrumentation and evaluator design require engineering
    • ✗Pro includes only 50,000 spans and 30-day retention
    • ✗Self-hosting shifts operations to the user
    • ✗Unredacted traces can capture sensitive data

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    🔒 Security & Compliance Comparison

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    Security FeatureNew Relic Agentic Platform and MCPArize Phoenix
    SOC2—✅ Yes
    GDPR—✅ Yes
    HIPAA—❌ No
    SSO—❌ No
    Self-Hosted—✅ Yes
    On-Prem—✅ Yes
    RBAC—❌ No
    Audit Log—❌ No
    Open Source—✅ Yes
    API Key Auth—✅ Yes
    Encryption at Rest—✅ Yes
    Encryption in Transit—✅ Yes
    Data Residency—Available
    Data Retention—configurable
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    Ready to Choose?

    Read the full reviews to make an informed decision

    Review New Relic Agentic Platform and MCPReview Arize Phoenix