Freshsales vs Amplemarket

Detailed side-by-side comparison to help you choose the right tool

Freshsales

Sales & Marketing AI

AI-powered CRM by Freshworks that unifies contact management, pipeline tracking, email sequences, and Freddy AI deal insights to help small and mid-market sales teams close faster. Free plan for up to 3 users; paid plans from $9/user/month (billed annually) as of 2026.

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Starting Price

Custom

Amplemarket

🟢No Code

Sales & Marketing AI

AI-powered sales engagement platform that consolidates prospecting, multi-channel outreach, deliverability, and CRM integration into a single system with an AI copilot called Duo.

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Starting Price

$600/month

Feature Comparison

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FeatureFreshsalesAmplemarket
CategorySales & Marketing AISales & Marketing AI
Pricing Plans8 tiers4 tiers
Starting Price$600/month
Key Features
  • 360-degree contact and account view with activity timeline
  • Visual kanban deal pipelines with drag-and-drop stage management
  • Built-in VoIP phone with numbers in 90+ countries, call recording, and voicemail drop
  • Duo AI Copilot
  • Multi-Channel Sequencing
  • 200M+ Contact Database

Freshsales - Pros & Cons

Pros

  • Aggressive entry pricing: Growth tier at $9/user/month is ~55% cheaper than HubSpot Sales Hub Starter
  • Built-in phone and email eliminate the need for separate Aircall or Outreach subscriptions on lower tiers
  • Freddy AI contact scoring is included from the Growth tier, not gated behind enterprise pricing
  • Free tier for up to 3 users is genuinely functional, not a crippled trial
  • Tight integration with Freshdesk and Freshchat creates a unified customer record for CX-led orgs
  • Faster setup than Salesforce - most teams onboard in under 2 weeks

Cons

  • Reporting and dashboards are less flexible than Salesforce or HubSpot; custom report builder feels dated
  • Marketing automation is limited - requires Freshmarketer add-on or external tool for nurture campaigns
  • Freddy AI Copilot features (email drafting, call summaries) cost an extra $29/user/month
  • Third-party integration ecosystem is smaller than Salesforce AppExchange or HubSpot Marketplace
  • Phone credits are metered separately and can surprise teams doing heavy outbound calling
  • UI can feel cluttered on the Enterprise tier when many custom modules are enabled

Amplemarket - Pros & Cons

Pros

  • Replaces 3-5 separate tools (data, sequencing, warmup, social automation, deliverability) with one platform and one contract — Cabify reported consolidating from 7 tools to just Amplemarket
  • Contact database with self-reported 96.5% phone accuracy and under 3% bounce rate across 200M+ contacts refreshed at 70M+ records weekly
  • Duo AI copilot generates personalized outreach referencing prospect signals like job changes and funding events, with Duo Voice and Duo Inbox available on Growth/Elite plans
  • Signal-based prospecting tracks 100+ intent signals (hiring, funding, tech adoption) so reps prioritize accounts showing active buying behavior
  • Deliverability engine with inbox rotation, Domain Health Center, and Deliverability Booster protects sender reputation at high-volume scale
  • 14-day free trial and customer-reported outcomes like €2M+ pipeline in 10 months (Storylake) and 5x productivity (Multiplier) provide validation before annual commitment

Cons

  • Annual contracts only — no monthly billing option locks teams into 12-month commitments starting at $600/month before seeing full ROI
  • Growth and Elite pricing requires a sales conversation — no transparent self-serve pricing beyond the $600/month Startup tier
  • Feature-dense platform takes weeks to configure and onboard; smaller teams report faster setup but larger deployments need dedicated rollout
  • Phone credit top-ups at $0.50 each add up for teams doing heavy cold calling beyond included 480 credits/user/year allocation
  • LinkedIn automation features carry inherent account restriction risks despite built-in safety measures like rate limiting and randomization

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🔒 Security & Compliance Comparison

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Security FeatureFreshsalesAmplemarket
SOC2✅ Yes
GDPR✅ Yes
HIPAA
SSO✅ Yes
Self-Hosted❌ No
On-Prem❌ No
RBAC✅ Yes
Audit Log
Open Source❌ No
API Key Auth✅ Yes
Encryption at Rest✅ Yes
Encryption in Transit✅ Yes
Data Residency
Data Retentionconfigurable
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