ElevenLabs vs Retell AI

Detailed side-by-side comparison to help you choose the right tool

ElevenLabs

AI audio generation

ElevenLabs is the leading AI voice platform with realistic text-to-speech, voice cloning, multilingual dubbing, and a low-latency Conversational AI agent stack.

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Starting Price

Free
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Retell AI

🟡Low Code

Voice AI

Retell AI is an end-to-end platform for building, deploying and monitoring voice AI agents that handle phone calls at production scale.

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Starting Price

$0.07/min
Full ReviewVisit Site

Feature Comparison

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FeatureElevenLabsRetell AI
CategoryAI audio generationVoice AI
Pricing Plans155 tiers76 tiers
Starting PriceFree$0.07/min
Key Features
  • • Text-to-speech voice generation for scripts, narration, and product audio
  • • Voice cloning and custom voice workflows that require consent and policy controls
  • • AI dubbing and localization for videos, courses, and support content
  • • Latency-tuned conversational engine with natural turn-taking and interruption handling
  • • No-code conversation flow editor plus full SDK access
  • • Phone-number provisioning in 50+ countries with bring-your-own carrier

ElevenLabs - Pros & Cons

Pros

  • ✓Voice quality consistently rates as the best in production TTS comparisons
  • ✓70+ languages with strong cross-language voice preservation in Dubbing Studio
  • ✓Conversational AI runtime ships a full STT + LLM + TTS stack with low-latency turn-taking
  • ✓Clean REST and WebSocket APIs, plus an official MCP server for agent integrations
  • ✓Free tier and $5 Starter make it cheap to evaluate before committing

Cons

  • ✗Character pricing escalates quickly; Conversational AI minutes can dominate the bill on Business tier
  • ✗Free/Starter tiers have attribution and quality caps that block professional use
  • ✗Voice cloning quality on the instant 1-minute clone is noticeably weaker than the professional cloned voices
  • ✗Long-form editing UX still lags Descript for podcast-specific workflows
  • ✗On-prem or self-hosted deployment only available on Enterprise contracts

Retell AI - Pros & Cons

Pros

  • ✓Compliance posture (SOC 2 Type II, HIPAA, PCI) is genuinely turnkey for regulated industries.
  • ✓No-code flow editor lets ops teams own the agent without engineering tickets.
  • ✓Latency tuning is audibly better than rolling your own STT-LLM-TTS pipeline.

Cons

  • ✗Per-minute pricing can spike on unbounded outbound campaigns without budget caps.
  • ✗Knowledge base ingestion is simpler than dedicated RAG platforms.
  • ✗Deep customisation still requires the SDK and engineering work.

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🔒 Security & Compliance Comparison

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Security FeatureElevenLabsRetell AI
SOC2✅ Yes✅ Yes
GDPR✅ Yes✅ Yes
HIPAA—✅ Yes
SSO🏢 Enterprise🏢 Enterprise
Self-Hosted❌ No❌ No
On-Prem❌ No❌ No
RBAC🏢 Enterprise🏢 Enterprise
Audit Log🏢 Enterprise🏢 Enterprise
Open Source❌ No❌ No
API Key Auth✅ Yes✅ Yes
Encryption at Rest✅ Yes✅ Yes
Encryption in Transit✅ Yes✅ Yes
Data Residency——
Data Retentionconfigurableconfigurable
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Read the full reviews to make an informed decision

Review ElevenLabsReview Retell AI